Meow Tales

Privacy policy

Last updated: {{LAST_UPDATED_DATE}}

This privacy policy explains how {{BUSINESS_NAME}} (“we”, “us”) collects, uses and protects personal information when you visit www.meowtales.com (the “Site”). It also explains the choices you have about your information.

This template should be reviewed by a qualified data-protection professional before launch to confirm it accurately reflects your processing activities and applicable law (UK GDPR, EU GDPR, Swiss FADP and others as relevant).

1. Who we are

The Site is operated by {{SITE_OWNER_NAME}}, trading as {{BUSINESS_NAME}}. Our registered address is {{REGISTERED_ADDRESS}}. You can contact us at {{CONTACT_EMAIL}}.

2. What information we collect

  • Newsletter sign-ups. If you subscribe to our newsletter we collect your email address, optional first name, the page you signed up from, the consent text version you accepted and a timestamp.
  • Contact form. If you contact us we collect the name, email address, subject, message and category you provide.
  • Technical information. Standard server logs may record request metadata for security and reliability. We do not associate this with your identity.
  • Cookies and similar technologies. See our cookie policy for details. Non-essential cookies are only set after you grant consent through our consent management platform.

3. How we use information

  • To send the newsletter you requested and confirm your subscription.
  • To respond to messages you send us via the contact form.
  • To keep the Site secure and prevent abuse of forms.
  • To improve the Site through aggregated, privacy-respecting analytics where consent is given.

4. Legal bases

Where the UK GDPR or EU GDPR applies, we rely on the following legal bases: consent for newsletter subscriptions and non-essential cookies; legitimate interests for handling contact-form enquiries and protecting the Site from abuse; legal obligation where required by law.

5. Third-party processors

We use the following categories of third-party processors:

  • Hosting and edge: Cloudflare (Pages).
  • Newsletter provider: {{NEWSLETTER_PROVIDER_NAME}} — handles subscriber storage, double opt-in, unsubscribes.
  • Contact form provider: {{CONTACT_FORM_PROVIDER_NAME}} — receives contact-form submissions and forwards them to us.
  • Consent management: {{CMP_PROVIDER}}.
  • Analytics: {{ANALYTICS_PROVIDER}} (only when consent is granted).
  • Newsletter delivery: {{NEWSLETTER_PROVIDER}}.

Each processor handles your information under its own privacy notice and on contractual terms designed to protect your data.

6. International transfers

Some processors are located outside the UK or EEA. Where this is the case, we rely on the UK International Data Transfer Agreement, EU Standard Contractual Clauses or an equivalent safeguard.

7. Retention

  • Newsletter records are kept while your subscription is active and for a short period afterwards in case of disputes.
  • Contact-form messages are kept for as long as needed to handle your enquiry and any follow-up.
  • Aggregated analytics data is retained per the analytics provider's policy.

8. Your rights

Depending on your location you may have the right to access, rectify, erase, restrict or object to processing of your personal data, and to data portability. You can withdraw consent at any time. To exercise these rights, email {{CONTACT_EMAIL}}. You may also complain to your data protection authority — in the UK, the Information Commissioner's Office (ICO).

9. Security

We follow industry-standard practice to limit access to your information, including bot detection at our form providers and standard transport encryption (HTTPS). No system is perfectly secure, and we cannot guarantee absolute security.

10. Children

The Site is not directed at children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

11. Changes

We may update this policy from time to time. Significant changes will be flagged on this page with a revised “Last updated” date.

12. Contact

Questions? Email {{CONTACT_EMAIL}}.